Waiting for the item to arrive

The amount of time that it takes for an item to arrive often depends on the shipping method that you selected when you bought the item. You can review the estimated delivery time on the invoice we have sent via email. We send all orders on the same day, Delivery is estimated within 1-3 working days on orders placed by 4pm on a working day. We work closely with Parcelforce and Royal Mail. All Orders are send mostly via Royal mail and Parcel Force.

Tracking the item

You will receive Tracking or Delivery Confirmation information in an email. You can use this information to check the postage status of your item on the carrier's website. During checkout all orders that has a shipping charge of over £3.60 will be sent on tracking services which takes up to 1-2 business days

Not Received Parcels

If you are not at home, the courier driver may leave the parcel at a secure place at your house or leave this parcel with a neighbor.Usually the courier driver is also advised to leave a card advising you where they have left it or further instructions how to arrange re-delivery. Royal Mail and Parcelforce Services usually make 3 attempts to deliver the parcel. If they are unable to deliver the parcel will be returned to our warehouse. Please make sure to provide correct address details and make sure someone is available to receive the parcel once you place your order on our website.

Inspecting the item

When you receive your item, inspect it right away to make sure that there are no damages and it matches the description of the item you have ordered.
If you’re not happy with the item, please contact on 02034685914 Monday thru Friday between 9am to 6pm and on Saturday from 10am to 4pm UK Time or email us from our contact us section.

World Wide Shipping

United Kingdom, Albania, Australia, Austria, Belgium,Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Ireland. Italy, Latvia. Lithuania, Luxemburg,Malta, Netherlands, Poland. Portugal, Romania, Russian Federation, Slovakia(Slovak Republic), Slovenia, Spain, Sweden, United States.

If your country is not in this list, please contact us on 020-34685914 or email us through contact us Menu as we might be able to post this item to your desired destination country.

You can email us from our Contact Us section which is mentioned in the header.

Phone: 020-34685914
Company: Plusbee.com LTD
Warehouse Address: 2 Walmgate Road, Perivale, London, UB6 7LH